Our website shop.mtilluminazione.com is regulated by these Terms and Conditions of use.
The products purchased on shop.mtilluminazione.com are sold directly by MT ILLUMINAZIONE SRL – Chamber of Commerce registration number REA: VE287797 - Tax Code 00930670245 - VAT 03226140279 – Address Via VII Strada 8, 30030 Fosso' Venezia.For any information please contact our office +39 041 5170450
PRICES The shown prices include VAT. The shipping costs are separately calculated. The product prices may change in time. BILLING Each order will be shipped complete of the issued invoice (or sales receipt). If you are a Company please specify your VAT number and all the other required data.
SHIPMENT: Packages are generally dispatched within 2-3 weeks (3-5 weeks for big chandeliers) according with the availability of the product and are shipped via Express Courier.
The courier will be chosen by us according to the final destination and the transport will take from 24 to 48 hours for shipments throughout Italy, and from 48 to 120 hours for shipment in the other countries (the times vary depending on the final destination).
Please notify us an address where the carrier can find always someone who can collect the goods (relatives, friends, workplace) .
When you receive the goods you are required to inspect the package integrity and notify any problems to the carrier before sign the receipt.
Special care is taken to protect fragile objects, boxes are amply sized and your items are well-protected.
BREAKAGES DURING TRANSPORT: When you receive the goods you have 3 days from the delivery date to check out the integrity of the product, in case of breakages please contact us immediately at the number +39 041 5170450 (or by e-mail: firstname.lastname@example.org) and we will inform you on how to proceed in order to replace the damaged parts as quickly as possible and without additional costs.
When the purchases are made by telephone or via internet, the final consumer (consumers that purchase for purposes that are unrelated to their own business) has the possibility to exercise the right of withdrawal. They are excluded from the right to cancel purchases made by retailers, wholesalers and companies
Within 10 days from delivery date, the consumer can exercise the right of withdrawal and can return the purchased goods to the seller and he can be refunded of the purchase price within 30 days. The shipping charges for returning the goods are not subjected to be refunded.
Return Policy: All products are sold as described in the web site and for the purposes intended. Unauthorized returns will not be accepted. The refunds will cover the entire amount paid. Authorized returns will be collected at the address indicated by the customer. All returned goods must be in a brand new condition otherwise it will be sent back to the customer that will be charged for the full cost. We must be informed of the intention to exercise the withdrawal right within 10 days from delivery date and all Authorized returns will be refunded within 10 days from the date we receive the goods back. We are not responsible for wrong electrical connection. In case of any doubt please consulting a qualified technician. All customized products are not returnable. Causes of withdrawal: The customer may cancel an order in the following cases 1.The ordered product does not match the product data sheet. 2.There is a bigdelay in deliverywithout beingnotified 3.The customer receives a different product from the one ordered. 4.The product does not meet your expectations regarding quality and type
WARRANTIES All products offered in shop.mtilluminazione.com are manufactured by MT ILLUMINAZIONE S.R.L. and they are covered by a standard warranty generally provided for this kind of products sold in internet. The Warranty does not cover damages caused (directly or not directly) from an improper or bad use of the products sold and we will not liable for that. The essential products characteristics are shown inside each model data sheet. The displayed images and colors of the products may not exactly correspond to reality due to the Internet browser or monitor used. Any breakages or defects must be notified us no later than 3 days time from the goods delivery date (telephone number +39 041 5170450 – email email@example.com)
GENERAL USE CONDITIONS: MT ILLUMINAZIONE SRL is committed to provide an accurate service, however, technical or typographical errors may accidentally happen. MT LIGHTING SRL has the right to make modifies or changes every time it is necessary without prior notice. MT ILLUMINAZIONE SRL does not grant that the information contained on its web site comply with the jurisdiction of every country or that the products displayed in the showcase site are available for sale in every Countries. Please remember that you are the only responsible for the proper use of shop.mtilluminazione.com web-site. MT ILLUMINAZIONE SRL is not responsible for any use that is not in accordance with the current laws. In particular, the customer will be the only responsible about the communication of any wrong information and data, or false information about third parties without their explicit consent. You are responsible for the safekeeping and proper use of personal information, including credentials that allow access to confidential services, as well as for any damages or injury which might arise against MT ILLUMINAZIONE SRL or third parties as a result of incorrect use, loss, removal of such information.
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site, such as online chat and message boards. You are under no obligation to provide us with personal information of any kind, however your refusal to do so may prevent you from using certain features of the Site.
Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
The Site may by default access your Facebook basic account information, including your name, email, gender, birthday, current city, and profile picture URL, as well as other information that you choose to make public. We may also request access to other permissions related to your account, such as friends, checkins, and likes, and you may choose to grant or deny us access to each individual permission. For more information regarding Facebook permissions, refer to the Facebook Permissions Reference page.
User information from social networking sites, such as [Apple’s Game Center, Facebook, Google+, Instagram, Pinterest, Twitter], including your name, your social network username, location, gender, birth date, email address, profile picture, and public data for contacts, if you connect your account to such social networks. [If you are using our mobile application, this information may also include the contact information of anyone you invite to use and/or join our mobile application.]
Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Site from a mobile device.
Information from third parties, such as personal information or network friends, if you connect your account to the third party and grant the Site permission to access this information.
Personal and other information you may provide when entering contests or giveaways and/or responding to surveys.
If you connect using our mobile application:
Geo-Location Information. We may request access or permission to and track location-based information from your mobile device, either continuously or while you are using our mobile application, to provide location-based services. If you wish to change our access or permissions, you may do so in your device’s settings.
Mobile Device Access. We may request access or permission to certain features from your mobile device, including your mobile device’s [bluetooth, calendar, camera, contacts, microphone, reminders, sensors, SMS messages, social media accounts, storage,] and other features. If you wish to change our access or permissions, you may do so in your device’s settings.
Mobile Device Data. We may collect device information (such as your mobile device ID, model and manufacturer), operating system, version information and IP address.
Push Notifications. We may request to send you push notifications regarding your account or the Application. If you wish to opt-out from receiving these types of communications, you may turn them off in your device’s settings.
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site [or our mobile application] to:
Administer sweepstakes, promotions, and contests.
Assist law enforcement and respond to subpoena.
Compile anonymous statistical data and analysis for use internally or with third parties.
Create and manage your account.
Deliver targeted advertising, coupons, newsletters, and other information regarding promotions and the Site to you.
Email you regarding your account or order.
Enable user-to-user communications.
Fulfill and manage purchases, orders, payments, and other transactions related to the Site
Generate a personal profile about you to make future visits to the Site more personalized.
Increase the efficiency and operation of the Site
Monitor and analyze usage and trends to improve your experience with the Site
Notify you of updates to the Site
Offer new products, services, [mobile applications,] and/or recommendations to you.
Perform other business activities as needed.
Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
Process payments and refunds.
Request feedback and contact you about your use of the Site
Resolve disputes and troubleshoot problems.
Respond to product and customer service requests.
Send you a newsletter.
Solicit support for the Site
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.
We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.
If you interact with other users of the Site, those users may see your name, profile photo, and descriptions of your activity, including sending invitations to other users, chatting with other users, liking posts, following blogs.
When you post comments, contributions or other content to the Site, your posts may be viewed by all users and may be publicly distributed outside the Site in perpetuity.
We may use third-party advertising companies to serve ads when you visit the Site. These companies may use information about your visits to the Site and other websites that are contained in web cookies in order to provide advertisements about goods and services of interest to you.
We may share your information with our business partners to offer you certain products, services or promotions.
If you connect to the Site through a social network, your contacts on the social network will see your name, profile photo, and descriptions of your activity.
We may share your information with advertisers and investors for the purpose of conducting general business analysis. We may also share your information with such third parties for marketing purposes, as permitted by law.
We are not responsible for the actions of third parties with whom you share personal or sensitive data, and we have no authority to manage or control third-party solicitations. If you no longer wish to receive correspondence, emails or other communications from third parties, you are responsible for contacting the third party directly.
You should be aware that getting a new computer, installing a new browser, upgrading an existing browser, or erasing or otherwise altering your browser’s cookies files may also clear certain opt-out cookies, plug-ins, or settings.
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.
We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.
You may at any time review or change the information in your account or terminate your account by:
Logging into your account settings and updating your account
Contacting us using the contact information provided below
If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by:
Noting your preferences at the time you register your account with the Site
Logging into your account settings and updating your preferences.
Contacting us using the contact information provided below
If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly.
[Company Name] MT ILLUMINAZIONE S.R.L.
[Street Address] VIA VII STRADA, 8
[City, State Zip] 30030 FOSSO’ (VE)
[Phone Number] +39 041 5170450
[Fax Number] +39 041 5179553